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VP of Customer Operations
CivicPlus
Alix Bowman is the VP of Customer Operations at CivicPlus and is an expert on guiding teams through organizational change. Alix has been working directly with government communicators and social media since 2014, first at ArchiveSocial, then Optimere, and now at CivicPlus. She is an award-winning entrepreneur, startup strategist, and frequent speaker on topics related to social media, strategic planning, and customer success. Alix holds an MBA from the Tepper School of Business at Carnegie Mellon University.