Terms & Conditions – Government Social Media

Last updated as of 07.31.23.

Government Social Media LLC (referred to here as “GSM” “we” “us” or “our”), a Nevada limited liability company, operates the websites located at governmentsocialmedia.com, members.governmentsocialmedia.com, gsmcon.com, s4scon.com and any additional subdomains thereof. We also link to these Terms & Conditions on other third-party platforms that may use the domain of the platform provider. Your use of these sites and platforms, including creating a profile or making a purchase, indicates you accept and agree to these Terms & Conditions. Please also read our Privacy Policy to understand how we collect, protect and use your information.

BY ACCESSING OUR SITES AND PLATFORMS, OR PLACING AN ORDER OR MAKING PURCHASES FROM OUR SITE OR PLATFORM, YOU AGREE YOU ARE AT LEAST 18 YEARS OF AGE AND AGREE TO ACCEPT AND BE BOUND BY THESE TERMS. YOU MAY NOT ACCESS OR USE THE SITE IF YOU DO NOT AGREE TO THESE TERMS OR ARE NOT OF THE AGE OF MAJORITY IN THE JURISDICTION FROM WHERE YOU ACCESS THE SITE.

EXCEPT FOR LIMITED CIRCUMSTANCES DESCRIBED HEREIN, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, OR TO A TRIAL BY JURY. PLEASE SEE SECTION 7 (LAW AND ARBITRATION), FOR MORE INFORMATION.

We reserve the right to amend these Terms & Conditions from time to time without prior notice to you. All changes are effective immediately when we post them, and your continued use of the sites and platforms after we post revised Terms & Conditions constitutes your acceptance of and agreement to such changes. You should review these Terms & Conditions each time you use our sites and platforms. In the event that we make material changes to these Terms & Conditions, we will let you know by posting a prominent notice on the sites and platforms or by sending you an email to your last known email address, or other similar method of contacting you.

GSM will not amend our Terms & Conditions to strike, alter or add any language requested by you or your entity to create separate Terms that only apply to your entity.

Sections in this Policy

About Our Platforms & Third Party Terms
Payment Terms
Events
Virtual/Hybrid Event Platform
Association Membership
Limitation of Liability
Law and Arbitration
Other Provisions
Marketing & Personal Information
Changes
Contact Us

1. About Our Platforms & Third Party Terms

The websites GSM operates may include a collection of third party integrations, hosting companies, servers and subdomains under the Government Social Media umbrella of brands, including #GSMCON®, S4SCON, SocialGov Masterclass, Golden Post Awards, GSM professional association, Government Social Media Training and any other brands owned by GSM. Your use of our web properties may also be governed by any end-user Terms & Conditions implemented by the third party platforms we use.

Our webpages located at governmentsocialmedia.com are hosted on a platform by Kajabi, LLC, a California limited liability company. Please also review the Kajabi® website terms of use at https://kajabi.com/policies/terms which also governs use of the site. Our member network pages located at members.governmentsocialmedia.com are hosted by Mighty Software, Inc., our training platform is hosted by Thinkific.com Inc. and other subdomains and URLs may be hosted on other platforms. Our social media profiles, accounts, groups and pages are also hosted on third party platforms. Note that the information you choose to post on social networks, groups, chat rooms and other mediums may be public record and social media sites and the privacy terms of each network should be reviewed and accepted by anyone choosing to connect with us on those platforms.

2. Payment Terms

Various payment methods may be available to purchasers, such as paying via credit/debit card, ACH or check. Available methods for specific products will be listed in checkout screens.

A. Pay by Check

“Pay by Check” is a feature that may be available when purchasing through GSM, allowing purchasers to complete their transaction and request an invoice that must be paid NET30 (within 30 days of the invoice date).

Invoices may be paid by mailing a check to the address stated on the invoice or by requesting a payment link to pay the invoice online via credit card. GSM may also accept payment via ACH through your entity’s vendor payment system – please contact us.

B. Late Payments

Late check payments may be assessed a late fee and accounts past due over 90 days may be sent to collections. Please contact us immediately if you have any questions or concerns about your entity’s ability to pay for your order.

Purchasers who pay late may not be eligible to make other purchases through GSM, be allowed to participate in our events, obtain a refund, or transfer or convert a ticket until the past due amount is paid in full.

For Events, if you cancel a Pay by Check order for any Event Purchase, we may assess a $50 processing fee.

C. Refund Processing

Full and partial refunds are subject to approval by Government Social Media LLC and will only be issued to the original purchaser. Approved refunds will be processed within 30 days of the approved request. Credit or debit card purchases will be refunded via our payment processor to the card used to make the purchase. Purchases paid by check will be refunded by check and mailed to the original purchaser.

Special refund deadlines and fees apply to our Events and are explained in Sections 3E-3Q.

Association Membership and Virtual Tickets are nonrefundable. GSM products that are nonrefundable will be identified as such on their specific product page.

D. Vendor Payment Systems & Additional Requirements

While purchasers may request that GSM complete additional paperwork, PDF or online forms, certified or notarized statements, vendor registration or purchase order processes identified by your entity in order for your entity to process your purchase and remit payment, you understand that while GSM will make reasonable efforts to review and oblige to requests, doing so is at GSM’s discretion and GSM does not guarantee we will be able to comply with your request. In the event GSM does not elect to complete the additional requirements referenced above, GSM will inform you as soon as possible.

3. Events

Purchasers, participants and transferees, and You expressly, must agree to the following terms. Official sponsors and/or exhibitors must also follow any terms & conditions specified in their agreement(s), and Speakers, Hosts, Emcees and Volunteers must also follow any terms & conditions specified in their agreement(s).

A. About GSM Events

“Events” refers to any conference, convention, masterclass, summit, meetup or other organized gathering hosted on specific date(s) and organized in full or part by GSM.

Events may be in-person, virtual-only or hybrid (in-person and virtual). In-Person Tickets are for physical attendance at a GSM event. Some levels of In-Person Tickets may include virtual access as a ticket feature, which is not considered a separate Virtual Ticket.

B. Event Communications & Privacy

Participants will receive transactional emails and may receive marketing emails from GSM and event sponsors. We may use event photos, videos and screenshots, which may include your appearance as a participant, speaker or sponsor, in any GSM promotional or marketing materials or products. Our Privacy Policy states how we collect, protect and use this information and should be reviewed prior to registering for any event.

C. Personal & Financial Data Security

Any personal information or data supplied to GSM as part of the registration and/or purchase process will be collected, stored and used in accordance with our Privacy Policy. Credit card information will be processed via a secure third party service and is not retained by Government Social Media LLC.

D. No-Show Policy

An event “No-Show” is an individual who does not submit a Refund, Transfer or Conversion request and who does not physically show up to an in-person event as an In-Person Ticket holder, or who does not participate virtually as a Virtual Ticket holder. Virtual participation is defined as signing into the event platform and/or viewing any sessions. No-Shows are not eligible for a refund and remain responsible for paying for their ticket even if paying by check. By the time of the event, many expenses have already been paid on a ticket holder’s behalf to the venue, platform provider and/or third parties.

E. Event Deadlines: Refunds, Transfers & Conversions

Deadline Schedule
Tickets may be refunded, transferred to another individual or converted to another ticket type, provided that a completed request form is received by the deadlines below and according to the process and eligibility explained in Sections 3E-3Q.

Deadline Schedule
		Deadline	Amount/Fees
Refunds	Cancel participation in advance and get a portion of the amount paid back.
	In-Person Tickets	More than 90 calendar days prior to the day of the event’s kickoff session. — 60-90 calendar days prior to the day of the event’s kickoff session. — Less than 60 calendar days prior to the day of the event’s kickoff session.	Full refund minus $50 processing fee. — 50% refund. — No refunds (transfers still allowed up to 7 business days prior to kickoff session).
	Virtual Tickets	No refunds after purchase (regardless of payment method).	No refunds (transfers still allowed).
Transfers	Transfer a ticket to another individual.
	In-Person Tickets	7 business days or more prior to the day of the event’s kickoff session.	No fee for transfers.
	Virtual Tickets	7 business days or more prior to the day of the event’s kickoff session.	No fee for transfers.
Conversions	Switch one type of ticket for another type.
	In-Person to Virtual	More than 90 calendar days prior to the day of the event’s kickoff session. — 60-90 calendar days prior to the day of the event’s kickoff session. — Less than 60 calendar days prior to the day of the event’s kickoff session. — Less than 7 business days prior to the day of the event’s kickoff session.	Conversion allowed and difference between original In-Person Ticket price paid and current Virtual Ticket price will be refunded. — Conversion allowed, but being during the 50% refund period, additional payment may be owed. (Ex. only $400 of an $800 ticket purchase is eligible for refund during this period. If a Virtual Ticket now costs $450, then purchaser owes $50 in this conversion example). — Conversion allowed, but no additional refund for any price difference will be made. — No conversions allowed.
	Virtual to In-Person	Requests must be submitted prior to the published In-Person ticket purchase deadline (review the active registration page for deadline). Not available if the event is sold-out.	Requestor must pay the difference between the original Virtual Ticket purchase price and the current cost of the In-Person Ticket.

F. Ticket Transfers

Eligibility

Your in-person or virtual ticket is transferable for no fee to another individual if you cannot participate. Your completed Transfer Request Form must be received by the deadline listed in the Deadline Schedule (see Section 3E). Please email hello@governmentsocialmedia.com to request the Transfer Request Form.

Ineligible to transfer

Your Virtual Ticket is ineligible to transfer if you use your event platform login credentials to sign in to the event platform prior to the event, even if you do not interact with or view content on the platform.

G. Ticket Conversion

Eligibility

“Conversion” means switching one type of ticket for another type (In-Person to Virtual, or Virtual to In-Person). Please email [email protected] with your original order information in order to confirm if your ticket may be converted, and if any refund is available or what price difference you may owe. Any refund or difference owed will depend on the current ticket price at the time of the conversion and the date the conversion request is submitted. Conversion of a Virtual Ticket to an In-Person Ticket will not be permitted if the event is sold out. Your completed Conversion Request Form must be received by the deadline listed in the Deadline Schedule (see Section 3E).

H. Event Refunds

In the event that a refund is due, it will be processed by GSM within 30 days after approval of the refund request. (see Section 3E for deadlines and Section 2C for refund processing information).

Virtual Tickets are Nonrefundable
Virtual Tickets and virtual upgrades are nonrefundable, but may be transferred to anyone you choose in your place (see section 3C for eligibility and procedures).

Rescheduled Virtual Events. In the event that a virtual-only event is rescheduled for any reason, participants’ will be informed of the new dates and will be able to participate in the rescheduled event. If a virtual event is canceled and not rescheduled, your ticket cost may be eligible for a full refund.

In-Person Tickets
In-Person Ticket refunds and add-on workshop refunds may be issued, provided you submit our Refund Request Form by midnight by the stated deadline. Your completed Transfer Request Form must be received by the deadline listed in the Deadline Schedule (see Section 3E). Please email hello@governmentsocialmedia.com to request the Transfer Request Form.

I. Event Cancellation & Rescheduling

We reserve the right to reschedule, postpone or cancel any event, whether or not due to events beyond the control of the conference organizers (including but not limited to events known as force majeure, which include epidemics, pandemics, virus and disease outbreaks, natural disasters, earthquakes, tornadoes, floods, fires, severe weather, terrorist attacks, curtailment of transportation facilities) or due to other events which are not attributable to wrongful intent or gross negligence of the conference organizers. GSM and/or the event organizers, owners and employees cannot be held liable for any damages, costs, or losses incurred, including but not limited to transportation costs, accommodation costs, and financial losses, resulting from any rescheduled, postponed, or canceled event.

In addition, you acknowledge and agree that you have no right to lodge damage claims against GSM and/or the event organizers should you not be able to attend the event due to cancelled or delayed travel means which affect you.

Subject to these Terms & Conditions, GSM and the conference organizers reserve the right to retain the entire payment for registration, or to reimburse the purchaser for a portion of the ticket price, to be solely determined by GSM. You understand and agree that as the event gets closer, many costs, including operating expenses, have already been expended in planning the event, and that event revenues may be used year-round for event planning. It is therefore recommended that you take out personal insurance. Travel insurance is not included, and participants are therefore advised to take out their own travel insurance and to extend their policy to cover personal possessions as the conference does not cover individuals against cancellations or theft or damage to belongings.

Canceled Event Refunds
If an event must be canceled (such as, for example only, during an epidemic) and if refunds are due according to the Deadline Schedule, a process to collect refund requests will be instituted within 30 days. Once a refund request has been submitted using this process, GSM will process refunds within 30 days of receipt. GSM may institute a deadline period during which the canceled event refund requests must be made.

J. Travel Cancelation Insurance

If an illness, injury or another unexpected event forces you to cancel your plans before you leave, cut your trip short or delay your return home, you could lose your full prepayment for accommodations or registration costs. We therefore highly recommend purchasing a “Travel Cancelation and Interruption Coverage Insurance” in case of emergency as a financial protection for you.

K. Changes to Program

Speakers, topics and time slot changes are common and may occur in the program. GSM will not be held liable for such changes, although we will try to secure other speakers to participate in the program. Changes to the event lineup will not make a ticket eligible for a refund outside of the published refund eligibility and requirements stated in Section 3E.

L. No Solicitation

Non-sponsor attendees may not actively solicit services, products, or other business to any participants, including passing out marketing material, arranging events, including through the Event Platform via messages, chats, and other interactive features such as video meetings. Vendors may register as official event sponsors or exhibitors. Sponsors and exhibitors are also bound by the rules of their sponsorship agreement.

M. Videotaping/Recording by Participants

No sessions or any part of the event program (including, but not limited to, general sessions, keynotes, award program, workshops, speed sessions and breakout sessions) may be video or audio recorded by any event participant (whether recording for personal use or for social media), unless explicitly given permission for a particular segment by GSM event organizers during on-stage announcements, via the event platform or email, or similar. However, in-person attendees may record or livestream original video, podcasts or interviews in other physical areas of the conference, such as in the exhibit hall or in common areas, or before the start of sessions or after sessions conclude, as long as doing so does not interfere with other participants, speakers, sponsors or event operations. You agree to observe the foregoing restrictions.

N. Event Participant Code of Conduct

All attendees, speakers, sponsors, media and staff must be considerate and respectful of others. GSM reserves the right to revoke, without refund, the badge and right to participate of any attendee in violation of any of our Terms & Conditions, policies or any policies of the venue where events are held. Speakers and sponsors also have additional conduct terms outlined in separate agreements.

O. Venue

Attendees are responsible for reserving and covering the cost of hotel room nights and related taxes and fees on their own separately from GSM event registration. The hotel will have its own policies for reservation, cancellation and changes. Event attendees are solely responsible for any damage they cause to the venue by themselves or their guests and GSM will not be held liable.

P. Liability Waiver

You confirm that you will participate in any event activities at your own risk. Accordingly, you hereby waive to the fullest extent permitted by applicable law any liability of, and claims or demands against, GSM or its officers, members, managers, directors, employees, volunteers, contractors, or agents (collectively, “GSM Released Parties”) relating to or arising out of any event activities or activities related thereto. Without limiting this waiver, you agree that the GSM Released Parties shall have no liability to you, under any legal theory whatsoever, whether based upon claims of contract, tort, statute or otherwise, except to the extent that such claims cannot be waived as a result of public policy. Without limiting the foregoing, this waiver includes a waiver of any claims and demands against, and liability of, the GSM Released Parties for damages, including but not limited to direct, indirect, special, incidental, consequential and punitive or exemplary damages to the fullest extent permitted by law. In addition, to the fullest extent permitted by law, the aggregate liability of the GSM Released Parties (individually and collectively) to you, if any, for any and all causes not subject to the foregoing waiver is limited to $25,000. Finally, you agree that, to the fullest extent permitted by law, you assume all risk arising from your participation in any event activities, and you agree to indemnify and hold the GSM Released Parties harmless from and against any claims made against the GSM Released Parties arising from any acts or omissions of your own, including without limitation acts or omissions that occur in connection with your participation in any event activities.

Q. On-Demand Session Recordings Disclaimer

In addition to the general terms above, ticket holders with a ticket level that includes access to on-demand session recordings must also understand and agree that:

Post-conference access to view recorded sessions online, when included as a feature of an event ticket, will be available within 10 business days after the event and will be available to view online for 3 months. GSM will publish any video, audio and supporting materials provided to us by speakers. Videos are not downloadable. On-demand sessions are available as-is. Videos will be hosted via Vimeo or similar service and available via password protected webpage. It is the responsibility of the participant to ensure their computer, internet connection and/or network are sufficient to watch the online videos.

On-demand recordings include access to recordings of most of the keynotes and general sessions. Workshop recordings, when available, may be available for an added fee. Breakout sessions may be audio-only, edited with speaker slides. PDFs of speaker slides may be available for download. On-demand content is for your educational use only and you do not have permission to share publicly, re-sell any of the content or share your login credentials with others. You may not edit, modify, or redistribute the session recordings or materials provided during the event without explicit consent from both the presenter(s) and GSM.

Should GSM be unable to make available the majority of the recordings of the event, GSM will initiate a refund of any Virtual Ticket. There will be no further remunerations or monies owed. Technical malfunction for any reason causing some recordings not to be published will not be cause for GSM to initiate a refund. No refunds will be issued under any circumstances for on-demand access included for no cost as a part of any attendee registration.

R. Event Content Disclaimer

The views, information, and opinions expressed during GSM events by presenters, emcees, sponsors or participants are solely those of the individuals involved and do not necessarily represent those of GSM. GSM is not responsible for and does not verify the accuracy of any of the information contained in the sessions. The primary purpose of our events are to educate and inform. Any information disseminated during our events does not constitute professional or legal advice by GSM. GSM events content is available for individual educational use only.

4. Virtual/Hybrid Event Platform

A. About the Event Platform

“Event Platform” refers to any platform, service provider or technology used by GSM to host live or recorded sessions and/or interactive features of Virtual or Hybrid events, which may include Zoom and/or other meeting/webinar platforms, including those operated by third-party providers.

You understand that there may be different levels of access to features on the Event Platform based on ticket type and upgrades.

B. Session Recordings

See Section 3I for the On-Demand Session Recording Disclaimer. Recordings may be hosted on Vimeo or similar service and made available on the Event Platform.

C. Participant Profiles

Participants may be represented on the virtual event platform by their name, profile picture, and additional information they wish to share. Your profile does not disclose your email, phone number, or other personal contact information by default. You may opt to share certain additional details. Our Privacy Policy states how we collect, protect and use your information and should be reviewed prior to making any event purchase.

D. Use of Participant Data

No participants are allowed to scrape, pull, data mine or reuse other participants’ contact data for purposes other than interacting with them appropriately throughout the event. Participants may not use contact data for sharing with vendors, cold calls, making their own database, sending bulk mail, or any similar purposes.

E. Event Platform Limits of Liability

GSM will not be held liable for participants who are unable to access or use the platform due to issues with their personal viewing environment, including, but not limited to, hardware, software, internet or power issues in the participant’s local area. GSM is not responsible for any impacts to the network, hardware, software or peripherals that participants use to access the virtual platform, including malware, viruses, and any other adverse impacts beyond the control of GSM.

Temporary interruption of service or platform availability due to venue internet disruption, bandwidth issues, venue power outage, network attacks or similar events, or any circumstance listed under Section 3I, causing a portion of livestreams to be unavailable will not be cause for Refunds or other remunerations outside of the eligibility and process explained in Section 3. GSM will make every reasonable effort to get platform service running as soon as possible and make recordings and session materials available for on-demand viewing. Event Cancellation or Rescheduling for circumstances outside of GSM’s control is explained under Section 3I.

F. No Video/Audio Recording by Participants

No sessions or any part of the event program on the Event Platform (including, but not limited to, livestreams, general sessions, keynotes, breakout sessions, workshops, chat rooms and other interactive features such as video chats and meetings) may be video or audio recorded by any event participants (whether recording for personal use or for social media), unless explicitly given permission for a particular segment by GSM event organizers.

G. Online Event Participant Code of Conduct

All attendees, speakers, sponsors, volunteers, media and staff must be considerate and respectful of others. GSM reserves the right to revoke, without refund, the login credentials of any attendee in violation of any of our Terms & Conditions or policies. In addition to these Terms & Conditions, speakers and sponsors also have additional terms outlined in separate agreements.

GSM encourages participation in the chat and polling, opinions, and collaboration throughout the event. The intent of our events is for education and information. Participants are to be mindful of other participants, presenters, and moderators during interactive sessions. Respect for other opinions is important to the success of this event. Online chats during live sessions should be used to discuss the topic at hand. GSM has the right to remove profile pictures, backgrounds or any images or video and any text that GSM deems indecent, obscene or threatening.

GSM has the right to revoke, without refund, the login credentials for anyone who spams or is reported for harassment through chat or messaging features. Participants must be mindful of any public records or laws their agency is obligated to follow along with any standards their agency has set forth when representing such agency.

H. Platform Use

Use of the Virtual Event platform is intended for registered participants only and you do not have permission to share publicly, share login credentials, or re-sell any portion of the platform or content. You understand and agree that you may need to accept an End User Policy, browser or computer cookies or similar agreement with any 3rd-party online event platform provider in order to use such platform to participate in the event.

5. Association Membership

A. About Association Membership

GSM operates the Government Social Media professional association as well as a gated network for social media practitioners (both, eligible “Members”). We reserve the right to limit your use of our sites or terminate your membership at any time if you violate these terms.

B. Eligibility

This is a government-only network and professional association. Unless otherwise officially noted, Members must be employed by a government agency and the other institutions described in the most current Membership Guidebook, published on the Association section of the GSM website. All other profiles are subject to removal by GSM.

C. Non-Refundable

Memberships may not be transferred to another person. All sales are final and there are no refunds, prorated or otherwise, for memberships canceled or terminated.

D. Member Code of Conduct

In support of our mission to support the professionalism, integrity and credibility of the social media manager profession, our Members in the network and professional association are held to a code of conduct. We reserve the right to moderate and remove content that violates these expectations, including termination of membership. We accept no responsibility for the opinions and information posted by Members or other third parties on our sites.

Members agree to the following terms and conditions:

Demonstrate and be dedicated to the highest ideals of ethical integrity in your role as a public sector employee
Respect and show proper consideration for the privacy of citizens, colleagues and other Members
Be respectful to others and treat others with civility, even in disagreement. Attempt to resolve disagreements and different views with other Members constructively
Never unlawfully harass or mistreat other Members
Never use data you obtain from your GSM membership, including contacts in the membership directory, for your own gain, marketing, consulting or for-profit work
While this is a Member-only network, you agree to comply with your state/local public records laws when discussing official government business, refraining from including private information on citizens, etc.

Additionally, users of our sites, platforms and networks should not, and you agree not to, post any of the following: Personal attacks or threats, comments or content that promotes or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, national origin, physical or intellectual disability or sexual orientation; obscene language; spam or commercial material, comments or content that advocates illegal activity; content or comments that infringe on copyrights or trademarks; personally identifiable medical information; information that may compromise the safety, security or proceedings of public systems or any criminal or civil investigations; comments or content that violates the public or private rights of any other person; comments or content that impersonate any other person or entity; anything that interferes with or disrupts the operation of our websites; files or links to files containing malicious code, viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer or network.

E. Use of Content & Resources Contributed by Members

Any content you upload to our sites must be your own work or you must have permission from your agency to share the resource. You may not upload the works from others and/or your agency without having approval from the author to do so. By uploading to our sites, you expressly give permission for others to download the content you share.

Copyrighted material must not be used without permission. If you wish to reuse or adapt content downloaded from the member-only networks, reach out to the member who uploaded the content in order to determine to what extent you can use, repurpose or adapt the material.

You are not authorized to use or adapt any content in the Member-only networks for commercial purposes, such as for use in consulting or to share with outside companies.

Content provided in the Member-only networks is for your information only. GSM and its officers do not take responsibility or hold liability for the resources shared by Members in the Member-only areas, or for their use or adaptation. We reserve the right to monitor and remove inappropriate material and to change this policy at any time. Violation of our Terms & Conditions may result in a revoked membership status.

6. Limitation of Liability

In no event shall GSM be liable for any indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of our sites, services or products, or with the delay or inability to use our sites, or for any information, services, programs, products and materials available through our sites, whether based in contract, tort, strict liability or otherwise, even if you have been advised of the possibility of such damages. You agree that our aggregate, maximum and total liability to you, and your sole and exclusive remedy for any financial losses or other damages incurred by you, shall be limited to a refund of the amounts paid by you for our products.

7. Law and Arbitration

A. Governing Law and Timing of Disputes

These Terms & Conditions are governed by the laws of the State of Nevada, without regard to its conflicts of law principles. A printed version of these Terms & Conditions and of any related notice given in electronic form shall be admissible in arbitration, judicial or administrative proceedings based upon or relating to these Terms & Conditions and Usage Policies to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THE SUBJECT MATTER OF THESE TERMS & CONDITIONS OR USAGE POLICIES REGARDLESS OF WHETHER SUCH CAUSES OF ACTION are based upon claims of contract, tort, or statute MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

B. Arbitration

You shall use your best efforts to settle any dispute, claim, question, or disagreement with us arising out of or relating to the subject matter of these Terms & Conditions or the Usage Policies directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, such dispute shall be settled by binding arbitration in accordance with this Section 7 and the American Arbitration Association Consumer Arbitration Rules then in effect (“Rules”) by one commercial arbitrator with substantial experience in resolving commercial contract disputes. You may review the American Arbitration Association Consumer Arbitration Rules online at https://www.adr.org/sites/default/files/Consumer-Rules-Web.pdf. The arbitrator, we, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. You acknowledge that there is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator will conduct hearings, if any, by personal appearances in Reno, Nevada. The arbitrator’s decision will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. BY ENTERING AN AGREEMENT WITH GSM OR BY ATTENDING ONE OF ITS EVENTS, YOU ARE SPECIFICALLY AUTHORIZING AND ENTERING THIS ARBITRATION PROVISION.

C. Class Action Waiver

You agree that any arbitration will take place on an individual basis. You acknowledge and agree that (i) class arbitrations and class actions are not permitted, and (ii) you are giving up the ability to participate in any class action. In any case in which (A) a dispute is filed as a class, collective, or representative action, and (B) there is a final judicial determination that all or part of this class action waiver is unenforceable, then the class, collective, or representative action, to that extent, must be litigated in a civil court of competent jurisdiction pursuant to these Terms & Conditions, but the portion of such class action waiver that is enforceable shall be enforced in arbitration.

D. Venue; Waiver of Jury Trial

In any circumstances where the foregoing arbitration provisions are deemed unenforceable or are inapplicable), then disputes or claims arising out of or relating to the subject matter of these Terms & Conditions or the Usage Policies shall be subject to the exclusive and mandatory jurisdiction of either state or federal courts located in Reno, Nevada. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY: (i) SUBMITS TO THE EXCLUSIVE AND MANDATORY JURISDICTION OF SUCH COURTS; (ii) WAIVES ANY OBJECTION TO SUCH COURTS BASED ON VENUE OR INCONVENIENCE; AND (iii) WAIVES ANY RIGHT TO TRIAL BY JURY.

8. Other Provisions

In connection with your access and use of our sites, platforms and services, you agree:

That you have the ability to enter into a legally enforceable contract, and are authorized to accept these Terms & Conditions on your behalf and on behalf of any entity funding your purchase.
Not to use our sites or platforms for illegal purposes or for the transmission of material that is unlawful or that may infringe on the intellectual property or other rights of another.
Not to use our sites or platforms for the transmission of junk mail, spam, chain letters or unsolicited mass distribution of emails.
That GSM, in its sole discretion, may remove posts by you or terminate your access if it believes that you may have in any way violated the Terms & Conditions.
That use of our sites and platforms are for users authorized by GSM, and you will not share your access information with parties not authorized by GSM.
Not to share member profile information obtained through our sites and platforms with any other individual or entity for marketing or commercial purposes.

9. Marketing & Personal Information

We collect personally identifiable information and use it for marketing purposes, which may include our partnerships with third parties. Our Privacy Policy states how we collect, protect and use your information.

10. Changes

These terms are subject to revision. See the revision date at the top of the page. All modifications will be posted on this site. You must notify GSM of any change in your notification email address.

11. Contact Us

You may contact us by phone, email or in writing at:
[email protected]
1-(888) 803-9401
Government Social Media LLC
9732 Pyramid Way #125
Sparks, NV 89441